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Contact us

Found a rule, a cap or a licence number that has changed? That is the most useful message we can get. Here is how to reach us.

Write to [email protected].

Corrections

Please include:

  • the address of the page,
  • what is wrong or out of date,
  • the source: a casino's terms clause, a register entry or a table's rules screen.

We check the source and correct the page. If the change affects a score, we recalculate it with the method on how we rate.

Questions about a casino account

We cannot help with your account at a casino: we do not run any casino and cannot see your balance, deposits or withdrawals. Contact the casino's support directly; its terms list how complaints are handled.

Partnership enquiries

Casinos and studios can write to the same address. Partnerships do not change our scores or what our pages say.